Velvet Caviar Tracking

Company Overview

Velvet Caviar sells designer phone cases and tech accessories. They operate primarily through their online store. The company creates fashionable and protective products for various devices. Customers order these items directly from their website.

Services

They offer a range of personalized phone cases. Their products include designs with glitter and other styles. The company manages sales and order processing internally. They rely on carriers like USPS and UPS for final delivery. Their service focuses on product creation and retail.

Contact Details

Based on their official website https://velvetcaviar.com/pages/contact-vc

• Phone: Not available
• Email: [email protected]
• Company address: Brooklyn, New York, USA (no full street/postal address provided on the site)

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Information on Tracking and Shipping (Based on User Reviews & FAQ)

Many customer inquiries center on order status and shipping times. Here is a synthesis of that information:

Tracking Your Order:
Velvet Caviar provides a tracking number after an order ships. You must use this number on the carrier’s website (e.g., USPS or UPS) for real-time updates. Their own order status portal requires your email and order number.

Shipping Origins & Timeframes:
The company typically ships orders from their location in Cerritos, California. Standard processing takes 1-3 business days before a carrier receives the package. Shipping transit times then depend on the carrier and your destination.

Lost Packages & Issues:
If a tracking number shows no movement or a package is lost, customers must contact Velvet Caviar’s support directly. Policies for resolving such issues are handled on a case-by-case basis through their customer service team.

General Reputation:
Discussions on forums like Reddit indicate mixed shipping experiences. Many customers receive their orders without issue, while others report longer-than-expected processing delays. The company is generally considered a legitimate business.