Sunglass Hut Tracking

Sunglass Hut Tracking Logo

Enter your Tracking Number and click the button

Contact Information

For immediate help with tracking, returns, or cancellations, reach out to their customer service team.

Phone:
• Customer service (general inquiries): 1-800-786-4527
• Additional support line also mentioned: 1-855-592-2237

Email:
• Not available

Company address (headquarters):
• 4000 Luxottica Place, Mason, Ohio 45040, USA

How to Track Your Sunglass Hut Order

  1. Find Your Tracking Number: Check your email. Sunglass Hut sends a “Your Order Has Shipped” email that contains your tracking number. You can also find it on your printed receipt or in your online account under order history.
  2. Use the Tracking Link: Click the tracking link in your shipping confirmation email. This will take you directly to the carrier’s website (e.g., UPS or FedEx).
  3. Track on the Carrier’s Site: Alternatively, copy the tracking number and paste it into the tracking tool on the UPS or FedEx website.

How to Look Up an Order Without a Tracking Number

If you can’t find your tracking number, you can look up your order status on the Sunglass Hut website using your email address and order number.

  1. Go to the Sunglass Hut Order Status page: https://www.sunglasshut.com/us/status
  2. Enter your order number (found on your receipt or in your confirmation email).
  3. Enter the email address associated with the order.
  4. Click “Check Status” to view your order details and tracking information.

Frequently Asked Questions (FAQs)

My order status isn’t working or updating. What should I do?
Sometimes there can be a delay (24-48 hours) before the tracking number becomes active in the carrier’s system. If it has been longer than that, contact Sunglass Hut customer service for assistance.

Can I cancel my order?
You can only cancel an order if it hasn’t yet entered the shipping process. You must contact customer service immediately to request a cancellation.

What is Sunglass Hut’s return policy?
Sunglass Hut offers a 60-day return policy for full-price items from the date you receive them. Your merchandise must be in its original condition with all tags and packaging. Sale items are final and cannot be returned.

You can also track our article on US Road Freight Tracking