Dragonfly Tracking
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Customers can track their shipments, orders, cargo, or parcels using a tracking number, order number, or reference number. Dragonfly tracking gives online shoppers and retailers visibility into last-mile deliveries across Canada, Australia, and the Netherlands. This helps customers know exactly when to expect their packages.
About Dragonfly
The company operates as a last-kilometre logistics provider, enabling package deliveries daily across three continents. Their business model relies on a technology platform that generates optimized routes for independent delivery partners each day. This system allows their clients to offer consumers a quick and predictable last-mile delivery experience.
Intelcom serves as the parent company of Dragonfly, having been founded in 1986 and headquartered in Montreal, Quebec. Together, the organization employs more than 3,600 permanent staff, with new sorting stations opening regularly as the network expands internationally. This growth reflects a steady evolution from a Canadian courier service into a broader international logistics operation.
The business has grown alongside the e-commerce sector, becoming a recognized leader in last-mile logistics. Their history includes several milestones, from launching a medical and pharmaceutical shipping division in 2012 to entering e-commerce delivery in 2015. Continued technology investment throughout the following years strengthened their position in digital shipping.
Their expansion into international markets began in 2021, when operations launched in Australia under the Dragonfly Shipping name. This marked the company’s first seven-day delivery service in that country. In 2024, the organization adopted the Dragonfly name globally, while continuing to use the Intelcom name within Quebec to honor its roots. Expansion into the Netherlands followed in 2025.
The company reports strong performance metrics supporting its operations. They maintain a 98 percent on-time delivery rate and operate more than 105 stations across their three markets. Customer satisfaction has also remained high, with an average rating of 4.5 out of 5 based on millions of reviews collected in 2025.
Contact Details
- Phone: 1800 568 909
- Fraud Reporting Email: [email protected]
- Parent Company: Intelcom, headquartered in Montreal, QC